Cancellation policy

Purchase Options

TEMAI currently offers one-time purchases for all products listed on our store. Unless clearly stated as a pre-order or special program, each product is purchased and paid in full at checkout.

1. Payment methods

At checkout, you can complete your purchase using one or more of the following payment methods (availability may vary by region):

Major credit and debit cards (such as Visa, Mastercard, etc.)

PayPal

Accelerated checkout options (such as Shop Pay, Apple Pay, or Google Pay, where available)

All prices on our store are displayed in USD, and your payment will be processed in USD unless otherwise indicated at checkout.

2. Discount codes and promotions

From time to time, we may offer discount codes or other promotions.

Discount codes must be entered before completing checkout.

In most cases, only one code can be used per order, and codes cannot be combined with other promotions unless clearly stated.

Discount codes are not transferable, have no cash value, and cannot be applied retroactively to past orders.

3. Pre-orders and backorders (if applicable)

If a product is marked as pre-order or backorder, this will be clearly shown on the product page.

Payment is typically collected at the time of purchase.

The estimated shipping time for pre-order items will be displayed on the product page or at checkout.

Your order may ship from our US warehouse or China factory, depending on availability.

For more information about shipping times and locations, please refer to our Shipping Policy.
For details about cancellations, returns, and refunds, please refer to our Refund & Returns Policy.