Contact information

Contact Information

If you need any help before or after your purchase, you can reach the TEMAI support team through the following channels:

• Store chat (Inbox):
  Use the chat icon on the bottom right of our website to send us a message. This connects you directly to our support inbox.

• WhatsApp:
  +86 18125683197
  (You can also add us via WhatsApp and send us your questions or order details.)

• Email:
  support@temai.tech

When you contact us, please include:

• Your full name

• Your order number (if you have already placed an order)

• A brief description of your question or issue

We usually reply within 1–2 business days. Response times may be slightly longer during peak seasons or holidays.