FAQ

1. About the delivery time.

The package will be sent out within 5 working days after the receipt of your payment if the goods are in stock. For domestic U.S. orders, the goods are expected to arrive 7 days after shipping. For orders outside the USA, it generally takes 35-40 days. If you have specific delivery requirements, please consult our customer service before placing your order. Please also note that shipping delays may occur due to various circumstances depending on the carrier or courier service.

2. Troubleshooting the Mini Y Trunk Fridge Touchscreen:
  1. Release the 6 screws at the back of the fridge.
  2. Open the cover of the upper part of the fridge.
  3. Locate the power cable connected to the upper-right corner of the circuit board.
  4. Make sure the power cable is properly connected to the circuit board.
  5. Reconnect the power cable to the circuit board to check if the touchscreen functions properly.
  6. Use a multimeter to check for current flow between the positive and negative terminals of the power cable. Set the multimeter to DC mode and adjust it to 20 volts for testing. The normal voltage is typically around 12 volts.
  7. If the multimeter shows the normal voltage, the issue is with the circuit board. Customers need to contact us to arrange for the repair or replacement of the circuit board.
  8. If the multimeter doesn't show the normal voltage, the issue is with the power cable, and customers need to replace it.
3. How to Replace the Circuit Board of the Trunk Fridge When It Doesn't Work:
  1. Disconnect all cables from the circuit board before replacing it.
  2. Install the new circuit board.
  3. Reconnect the cables to the circuit board, ensuring they are properly connected.
  4. Power on the fridge to make it function.
4. How to Replace the Power Cable of the Trunk Fridge When It Doesn't Work:
  1. Peel off the Velcro at the back of the fridge to locate the 4 screws.
  2. Remove the screws to open the back cover of the fridge.
  3. Remove the two screws that secure the output power cable.
  4. Disconnect the power cable from the fridge to remove it.
  5. Reconnect the power cable to the circuit board, ensuring it is properly connected.
  6. Power on the fridge to make it function.
5. If the phone can't stick to the MagSafe phone mount:

A magnetic ring is included in the original packaging. Attach the ring to the back of the phone, either inside or outside the phone case, and the phone will be able to stick to the MagSafe phone mount.

6. How to charge the mobile phone with our charging phone mount:
  1. Connect the charging phone mount to the charging port of the Tesla using the mount's cable.
  2. Place the mobile phone onto the charging holder to charge.

 

TEMAI APP Download

With this APP, you can use your mobile phone to control your TEMAI refrigerator.

Download Table
File Size Date Download
TEMAI For Android
27Mb/2024-05-01
27Mb 2024-05-01 Download
TEMAI For IOS
36.9Mb/2025-11-21
36.9Mb 2025-11-21 Download